Privacy Statement

At Lateral Engineering Ltd, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This privacy statement outlines how we collect, store, and use your personal information when you visit our website or use our services.

Information We Collect

To provide you with the best possible experience, we collect both personal and technical information. The information we collect includes:

  • Personal Information

    • Name

    • Contact information (e.g., email address, phone number)

    • Location (e.g., geographical area)

    • Interaction data (e.g., pages you accessed on our website, interactions with our social media platforms)

  • Technical Information

    • Data on how you use our website and services, including the pages you visit and your interactions with online features.

How We Use Your Information

We collect your personal information for the following purposes:

  • To provide you with the engineering services you have requested.

  • To contact you directly for follow-up communications, quotes, or job assessments.

  • To evaluate the scope of potential projects and determine if they fall within our service area.

Optional Information

Providing certain personal information is optional. However, if you choose not to provide necessary details such as contact information or location, we may not be able to assess your needs or provide you with accurate service estimates and quotes. For example, without location information, we are unable to determine if your project falls within our serviceable area.

How We Protect Your Information

We take the security of your personal information seriously. All personal data is stored in encrypted files, and access is restricted to authorized staff members only. We implement security measures to prevent unauthorized access, use, or disclosure of your information.

Data Retention

We retain your personal information for as long as necessary to provide the services you’ve requested or for up to two years after our last interaction. After this period, we securely erase all digital records of your information.

Your Rights

You have the right to:

  • Request a copy of any personal information we hold about you.

  • Ask us to correct any personal information that you believe is incorrect or incomplete.

If you would like to exercise any of these rights, or if you have any questions about how we handle your personal information, please contact us at:
info@lateralengineering.co.nz

Changes to This Privacy Statement

This privacy statement may be updated from time to time. Any updates will be reflected on this page, and the revised statement will apply to any information collected after the revision date.